Privacy policy.
Privacy Policy
Last Updated: September 26, 2026
CRUXetFABER Woodworks respects the privacy of its customers and website visitors.
This Privacy Policy explains what information we may collect when you visit www.cruxetfaber.com, purchase a product, contact us, subscribe to communications, or otherwise interact with CRUXetFABER Woodworks; how that information may be used; and the choices available to you.
1. Information We May Collect
Depending on how you interact with us, we may collect the following categories of information.
Contact Information
This may include:
Name
Mailing address
Shipping address
Billing address
Email address
Telephone number
Order and Transaction Information
This may include:
Products ordered
Order history
Purchase amount
Shipping information
Refund or return information
Custom-order specifications
Communications relating to an order
Payment Information
Payments may be handled by third-party payment processors.
CRUXetFABER Woodworks may receive transaction information such as payment status, transaction identifiers, billing details, or limited payment information but does not necessarily receive or store complete payment-card information.
Communications
We may retain information you provide when you:
Submit a contact form
Send an email
Request a quote
Ask a product question
Request customer support
Make a return or warranty claim
Submit custom-order information
Website and Device Information
Our website and service providers may automatically collect information such as:
Internet Protocol (IP) address
Browser type
Device type
Operating system
Referring pages
Pages visited
Approximate location derived from IP address
Date and time of website activity
Cookie and similar technology identifiers
2. How We Use Information
We may use personal information to:
Process and fulfill orders;
Ship products;
Communicate regarding orders;
Respond to questions and requests;
Provide customer service;
Process returns and refunds;
Produce customized or personalized products;
Maintain transaction and accounting records;
Detect and prevent fraud or misuse;
Improve our website and products;
Understand website performance;
Maintain website security;
Comply with tax, accounting, legal, and regulatory requirements; and
Send marketing communications when permitted by law and consistent with your choices.
We seek to collect and use only information reasonably appropriate for legitimate business purposes.
3. How We Share Information
CRUXetFABER Woodworks does not sell customer personal information for money.
We may share information with service providers when reasonably necessary to operate the business or fulfill a customer's request.
These may include categories of providers such as:
Website hosting and e-commerce providers;
Payment processors;
Shipping and delivery companies;
Accounting or bookkeeping services;
Email and communications providers;
Website analytics providers;
Information-technology and security providers; and
Professional advisers when reasonably necessary.
For example, our website is operated using third-party website and e-commerce technology, and information entered through the website may be processed by those service providers in order to operate the site, checkout, payment, and related functions.
We may also disclose information when reasonably necessary to:
Comply with applicable law;
Respond to lawful legal process;
Protect the rights, property, or safety of CRUXetFABER Woodworks, our customers, or others;
Detect or investigate fraud or security incidents; or
Complete a business reorganization, sale, transfer, or similar transaction if one occurs.
4. Squarespace and Other Service Providers
The CRUXetFABER Woodworks website uses Squarespace and may use related or integrated services for website hosting, online commerce, analytics, order processing, and other website functions.
Squarespace and other service providers may process information according to their own privacy policies and contractual obligations.
Payment processors, shipping companies, and other providers may likewise collect information necessary to perform their services.
Their independent collection and processing practices are governed by their respective privacy policies.
5. Cookies and Similar Technologies
Our website and service providers may use cookies and similar technologies.
Cookies can be used to:
Keep a shopping cart functioning;
Remember preferences;
Maintain website security;
Understand how visitors use the website;
Measure website traffic and performance;
Support checkout functions; and
Provide other website features.
Some cookies are necessary for the website to operate properly. Others may support analytics, preferences, or other optional functions.
Your browser may allow you to block or delete cookies. Doing so may prevent some website features from functioning properly.
Where required by applicable law or available through our website platform, additional cookie controls or consent options may be provided.
6. Analytics
We may use website analytics to understand general website activity, such as which pages visitors view, how visitors reach our website, and how the website is used.
Analytics information may include device and browsing information and may be processed by third-party service providers.
We use this information primarily to understand and improve website performance and the customer experience.
7. Marketing Communications
If you choose to receive promotional emails or similar communications from CRUXetFABER Woodworks, you may unsubscribe using the unsubscribe method provided in those communications or by contacting us.
Transactional communications regarding an existing order, customer-service matter, account, or other business relationship may still be sent when necessary.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to satisfy legitimate business, accounting, tax, warranty, fraud-prevention, dispute-resolution, and legal requirements.
Different categories of information may therefore be retained for different periods.
9. Data Security
CRUXetFABER Woodworks uses reasonable administrative, technical, and physical measures appropriate to the nature of the information we handle.
However, no internet transmission, electronic storage system, or website can be guaranteed to be completely secure.
Customers should therefore avoid transmitting sensitive information through ordinary email or website forms unless it is necessary for the transaction.
10. Your Privacy Choices and Rights
Depending on where you live and applicable law, you may have rights regarding your personal information.
These may include the right to request:
Confirmation of whether we process your personal information;
Access to certain personal information;
Correction of inaccurate information;
Deletion of certain information;
A portable copy of certain information; or
Opt-out of certain uses of information where applicable.
You may submit a privacy request through the contact information or contact form available on www.cruxetfaber.com.
We may need to verify your identity before completing certain requests.
Some information may be retained when reasonably necessary or legally permitted, including information required for tax, accounting, fraud-prevention, contractual, dispute-resolution, or other legal purposes.
CRUXetFABER Woodworks will not discriminate against a consumer merely for exercising a privacy right provided by applicable law.
11. Sale of Personal Information and Targeted Advertising
CRUXetFABER Woodworks does not itself sell customer personal information for monetary compensation.
If our information practices materially change to include a form of data sale or targeted advertising for which applicable law requires disclosure or an opt-out mechanism, we will update this Privacy Policy and provide the appropriate choices.
Third-party services integrated into the website may have their own data practices. Customers may review those providers' privacy policies and available privacy controls for additional information.
12. Children
The CRUXetFABER Woodworks website and online store are intended for a general audience and are not directed toward children under 13.
We do not knowingly seek to collect personal information directly from children under 13 through the website.
If we learn that personal information from a child has been collected in circumstances requiring deletion, we will take reasonable steps to address it.
13. Third-Party Websites
Our website may contain links to other websites or services.
CRUXetFABER Woodworks does not control the privacy practices of independent third parties. Visiting another website is subject to that website's privacy policy and terms.
14. Business and Legal Records
Certain information associated with transactions may need to be retained even after a deletion request, including records necessary for:
Accounting;
Tax compliance;
Chargebacks;
Fraud prevention;
Warranty or product claims;
Contract enforcement; or
Other legal obligations.
Information retained for these purposes will be used only as reasonably appropriate to those purposes.
15. Changes to This Privacy Policy
We may update this Privacy Policy as our business, website, services, or legal obligations change.
The current version will be posted on this website with the date it was last updated.
Material changes will be communicated in any additional manner required by applicable law.
16. Contact Us
Questions about this Privacy Policy or requests concerning personal information may be submitted through the contact information or contact form available at:
CRUXetFABER Woodworks
www.cruxetfaber.com